EACH provides an integrated range of health, disability, counselling and community mental health services across Australia.
We recognise that health and wellbeing is significantly and negatively affected by factors such as unemployment, homelessness, financial difficulties, social exclusion and addiction so we offer a wide range of supports to assist members of our community to lead happier, healthier lives.
Originally established as Maroondah Social Health Centre in 1974 the organisation was founded on the principle that all people are entitled to good health regardless of socio-economic factors.
EACH has evolved over the last 41 years to become a responsive, community based organisation with locations along the eastern seaboard.
We believe that health and wellbeing are achieved through a holistic approach which includes not only biomedical factors, but the social determinants of health and wellbeing such as access to safe and affordable housing, education and employment.
EACH has a comprehensive range of services that address physical, mental and psychosocial needs at a community and primary care level and we are committed to integrated and coordinated service provision. We recognise the increasing need for effective linkages between service areas, particularly for people with complex needs. We strive to provide seamless, coordinated care that meets these needs.
EACH offers its employees generous salary packaging opportunities, career development, work lifestyle balance and the chance to work in an organisation that is making a difference in peoples' lives.
EACH SERVICE PRINCIPLES – WELCOME, EMPATHY AND HOPE
The EACH Service Principles are guidelines that explain ‘how’ we will work to deliver on our Customer Charter.
The overarching philosophy of the Service Principles is ‘we welcome you with empathy and hope.’ This philosophy describes the experience of customers at all points of contact with EACH. It describes our service culture – no matter who you are, no matter how complex your situation, or how multiple your issues of concern, we welcome you.
1. We make services safe, responsive and easy to access
2. We are trained to understand and respond to all your needs
3. We respect diversity, and learn about you and your culture
4. We recognise and respond to the impact of trauma
5. We include the people important to you
6. We believe making change is possible
7. We respect your lived experience, and work with your strengths
8. We work together with you and others to respond to your needs
9. We advocate with and for you and your community
10. We are committed to getting better at all that we do